Shipping Policy

Have a question? The answer might be right here!

 

  • How much does shipping cost?

    We can offer you free standard shipping on your order of $99 or more within the 48 contiguous states. However, for custom made or personalized items additional shipping fees may apply. We will always let you know on the product page if an item is subject to a shipping fee.

    Orders under 99$ have a standard shipping rate of $7.00.

    Expedited shipping, for a marginal shipping fee, is available for most orders. Please note that not all items can be expedited, see - “How long will it take to get my order” - below for more information.

    We ship Internationally and to Hawaii and Alaska but we're not able to offer free shipping to these locations. Shipping costs will vary based on the size of your order and the shipping destination.

  • How Long Will it Take to Get My Order?

    Your order is important to us! We aim to ship all orders within one business day however, some items can take longer to process. Every product page has a feature that communicates the expected processing time for the item, it can be found in the “Availability” section located above the product description. Additionally, at peak times (such as before holidays - see below) it can take a bit longer for your order to leave our warehouse.

    Once your order leaves our warehouse it typically takes between 2-5 business days for you to receive your shipment.

  • But I really need my order fast...

    We offer free standard shipping on most orders of $99 or more, but for a nominal fee you can select an expedited shipping method to receive your order sooner. Before selecting an expedited shipping method please check the availability messaging on the product page to determine when that product will be available to ship. Expedited shipping only reduces the amount of time your shipment spends in-transit, it does not expedite the availability of the item(s) you purchase.

  • Which holidays could add to my shipping time?

    UPS does not pick up (and may not conduct deliveries) on these days:

    New Year's Day
    Memorial Day
    Independence Day
    Labor Day
    Thanksgiving Day
    Christmas Day

    For a detailed list of dates corresponding to the 2016 calendar year please click here.

    At judaica.com we close our offices in observance of the following Jewish holidays:
    Rosh Hashanah
    Yom Kippur
    Sukkot (first and last days of the holiday)
    Purim
    Passover (first and last days of the holiday)
    Shavuot

    Orders placed around the above-mentioned holidays may experience additional processing and/or transit times, but we've got you covered! Just tell us that you want to be reminded of our shipping deadlines before significant dates (for example Passover or Rosh Hashanah) by joining our email notification list.

  • Can you ship to a PO Box address?

    To ensure the quickest delivery times please provide a physical address. Customers have found that using a business address, where available, was preferable to using a PO box. If you are unable to receive shipments to a physical address please contact us to ensure that your order can ship to a PO box.

  • Can you ship internationally?

    We absolutely can! We ship Internationally and to Hawaii and Alaska but we're not able to offer free shipping to these locations. Shipping costs will vary based on the size of your order and the shipping destination.

  • Can I change my shipping address after I place my order?.

    Let us know as soon as possible. We can easily change the shipping address before your order is processed. However, once the order has been processed we need to reroute your package - a nominal fee applies for this service.