Have a question? The answer might be right here!
How much does shipping cost?
We are currently offering free ground shipping for every order order over $45 being shipped in the US
How Long Will it Take to Get My Order?
Your order is important to us! We aim to ship all orders within one business day however, some items can take longer to process. Every product page has a feature that communicates the expected processing time for the item, it can be found in the “Availability” section located above the product description. Additionally, at peak times (such as before holidays - see below) it can take a bit longer for your order to leave our warehouse.
See the Shipping Map Below:
But I really need my order fast...
We offer free standard shipping on most orders of $99 or more, but for a nominal fee you can select an expedited shipping method to receive your order sooner. Before selecting an expedited shipping method please check the availability messaging on the product page to determine when that product will be available to ship. Expedited shipping only reduces the amount of time your shipment spends in-transit, it does not expedite the availability of the item(s) you purchase.
Which holidays could add to my shipping time?
For a detailed list of dates corresponding to the 2016 calendar year please click here.
Our Holiday schedule helps you plan ahead to make sure your deadlines are met, gifts arrive on time, and your business meets its goals. Judaica.com observes these and will not ship on the following Jewish holidays:
Rosh Hashanah: October 2-4
Yom Kippur: October 11-12
Sukkot: October 16-18, 23-25
Passover: April 10-13, 17-18
Shavuot: may 30-June 1
Additionally, there will be no shipping on the following public holidays:
Thanksgiving Day: November 23, 2016*
Christmas Eve: December 24, 2016**
Christmas: December 25, 2016
Christmas (Observed): December 26, 2016*
New Year's Eve: December 31, 2016**
New Year's Day: January 1, 2017
New Year's Day (Observed): January 2, 2017*
Memorial Day: May 30, 2017*
Independence Day: July 4, 2017*
Labor Day: September 4, 2017*
Orders placed around the above-mentioned holidays may experience additional processing and/or transit times, but we've got you covered! Just tell us that you want to be reminded of our shipping deadlines before significant dates (for example Passover or Rosh Hashanah) by joining our email notification list.
Can you ship to a PO Box address?
To ensure the quickest delivery times please provide a physical address. Customers have found that using a business address, where available, was preferable to using a PO box. If you are unable to receive shipments to a physical address please contact us to ensure that your order can ship to a PO box.
Can you ship internationally?
We absolutely can! We ship Internationally and to Hawaii and Alaska but we're not able to offer free shipping to these locations. Shipping costs will vary based on the size of your order and the shipping destination. Please note: We cannot guarantee expedited shipping on international orders.
Can I change my shipping address after I place my order?.
Let us know as soon as possible. We can easily change the shipping address before your order is processed. However, once the order has been processed we need to reroute your package - a nominal fee applies for this service.